Egypt Tours Portal announced it has been certified to ISO 21101:2014 — Adventure Tourism: Safety Management Systems — Requirements, confirming that the company operates a documented, independently audited system to identify hazards, assess and control risks, train personnel, plan for emergencies, and drive continuous improvement across its operations. The certification underscores Egypt Tours Portal’s commitment to delivering memorable travel experiences for all individuals and groups, including customized tour packages, day tours, nile river cruises, and shore excursions anchored in rigorous safety practices.
ISO 21101:2014 is the international benchmark for safety management in adventure tourism. Earning this certification demonstrates that Egypt Tours Portal has integrated safety into every stage of the guest journey—planning, execution, and review—so travelers can focus on discovery while trusting that risks are being actively managed by trained professionals following globally recognized best practices.
The certification applies to comprehensive travel and tourism services across Egypt for individuals and groups, including customized tour packages, day tours, Nile River cruises, and shore excursions. It confirms that the company’s safety management system is designed to cover this full spectrum of activities, from city sightseeing and cultural excursions to higher-risk environments such as desert and on-water operations.
To meet ISO 21101:2014 requirements, Egypt Tours Portal formalized activity-specific risk assessments, instituted competency and first-aid training programs for guides and crews, implemented clear guest briefings and medical disclosures for higher-risk activities, and established written emergency response plans with 24/7 escalation and communications redundancy.
The company strengthened maintenance and inspection controls for vehicles, vessels, and equipment; enhanced vetting of third-party suppliers; and introduced robust incident and near-miss reporting with root-cause analysis, corrective actions, and scheduled management reviews to support continual improvement.
Guests can expect consistent safety protocols across all tours and cruises, informed guides and crews who are trained for their roles and the operating environment, clear pre-activity briefings that set expectations, and well-rehearsed emergency procedures should conditions change. Our ongoing internal checks and periodic external surveillance audits, which in turn help ensure the system remains effective and continually improves, shed light on our ability to earn a number of other ISO certificates, which deliver the most incredible and informative travel experience to all our guests from all over the world.
Egypt Tours Portal
Egypt Tours Portal was established in 1987 and we have more than 33 years of experience in the field of tourism in Egypt. We have defined the word of professionalism throughout the tours that we have arranged through the past years as it is not just business to us but it is a matter of proving to the whole world that we are the best travel agency in the middle east who can arrange perfect well-organized tours in Egypt with the whole required element to make it one of its kind.
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