The tour operators are the manufacturers of the tourism industry, there are four types of tour operators are Inbound Tour Operators, Outbound Tour Operators, Domestic Tour Operators, and Ground Operators. They always work on providing the best possible set of choices and organize everything to the finest detail.
A good tour operator must have Good interpersonal skills, The power to work as part of a team and cope under pressure, Good sales skills, Enthusiasm, Good IT skills, Competent organizational skills, Confidence, both over the telephone and face-to-face, Good oral and written skills, Flexibility, A competent understanding of geography and the dedication & a passion to always improve the quality of the tours.
A tour operator plays a key role in turning the dreams of travelers into reality by crafting the final product and providing the best possible overall price which includes accommodations and transportation plus maintains an immediate support system. They personalize every element of the tour is well-taken care of. Providing general and accurate advice about the different travel destinations, Drawing up the travel itineraries and ensuring that all the needs and demands of the clients are met, Making arrangements for accommodation, transport, tours, and activities, Contacting airlines and ground transport companies and drivers to make all the suitable arrangements, Advising the client about the details concerning the required travel documentation and financial matters, such as appropriate exchange rates, evaluating hotel accommodation fares and hotel ratings, payments dealings, Performing administration tasks, Dealing and documenting complaints in an efficient and diplomatic fashion, advertising and Planning promotions, Making alternative arrangements for customers who missed their trip, Evaluating the client's vacation and issuing appropriate feedback. From time to time, the tour operators travel across Egypt for research purposes.
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